Legal process outsourcing testing new frontiers in India

Later, large law firms began outsourcing other resource-intensive services to outside entities, such as investigative solutions and legal litigation where court appearances were not required. Legal process outsourcing can still be classified as nascent, albeit with relatively steady and encouraging market growth. Countries that have ridden the wave of business process outsourcing have seen the biggest gains.

Since the last decade, when Indian companies started offering legal process outsourcing services, the main driver of growth has been cost savings. With almost 80,000 law school graduates each year, India has emerged as a leader in LPO offshoring with the depth of its workforce and the similarities in the legal systems of India, the US and the UK. Most LPO firms have US or UK trained lawyers on their sales and service teams adding to their domain expertise and experience building client relationships.

challenges and opportunities

A Smarter Legal Organization: Merging law and technology while standardizing processes at the project execution stage can help large law firms simplify, collaborate, learn, and constantly adapt to future challenges.

Doing more with less: Budget cuts and the pressure to offer better value for money are forcing large law firms and corporate legal departments to reduce costs without compromising the results expected by clients.

LPOs can help achieve this with the right mix of technology, process and legal advice to deliver better value to your organization in the practice of law.

The service ecosystem

1. LPOs are emerging as career options among law school graduates that attract top talent and refine them through ongoing training. They offer availability and support capacity demands in legal research, practice management, litigation resolution, document rediscovery services and corporate advice for small and large law firms. Legal projects are an excellent opportunity to increase revenue for LPOs as they are rapidly implemented.

2. LPOs are able to serve multinational clients from a wide range of delivery centers which allows them to take advantage of opportunities in these areas more easily. Outsourcing legal work on multiple shores allows small law firms to capture a larger share of work in the market.

3. LPOs offer investigative and litigation support with a strong understanding of technology. End-to-end electronic discovery services behind firewalls reduce the costs and risks of managing data with the typical cost of data processed and reviewed for litigation output being around $7,000/GB. LPOs also manage client applications and data, and continue to own the data in downstream legal workflows, allowing for better control over process inefficiencies, transparency, and advocacy when matters come to the fore. the courts, which makes it a very attractive proposition to work with LPOs.

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