Avaya Corporate Phone Systems

Corporate systems necessarily attract busier lines and more concentrated activity between customers and company extensions. The movement of information between corporate clients and company executives and call centers is the lynchpin of company profitability.

Reliable technology is at the forefront of the telephone communications industry, and far from being just a phone attached to a small switchboard, today’s systems incorporate mass call centers, computer compatibility, and a multitude of features to ensure that large companies operate in the best possible way.

Companies that provide sophisticated telephone systems to the market have considerable influence in the telecommunications industry and now offer attractive calling rates to their customers by using their trading platform to negotiate calling packages on behalf of their customers. This is an almost irresistible sales incentive and one that large corporations are taking full advantage of when considering buying a new system or upgrading an existing installation. Such systems usually come with a convenient payment package and can save large companies a small fortune.

Corporate requirements are always carefully evaluated to ensure the right system is offered at the right price, which typically includes a maintenance program and an option to upgrade at a later date with some features re-installed to allow for future expansion.

Since large corporations tend to operate on a 24/7 basis, ‘after hours’ facilities can be arranged to avoid business interruption. Staff training programs are conducted prior to installation to ensure a smooth transition. Support training is also provided to ensure staff are up to speed and using the features of your new phone system to maximum benefit. Some companies buy a larger system than is necessary, but use it only up to a certain capacity. In these cases, the negotiation is carried out to pay only for the requirement and have a greater capacity available when the company requires it.

Warranties are implemented on new business phone systems this large and always include parts replacement and a money back scheme in case things don’t go as planned. Even phones are covered, so the company risks little damage or repair costs on its investment.

In some cases, large corporations prefer to lease a system rather than buy it. In either case, a helpful support service is available to help staff learn the ropes, ensuring higher profits and minimal communications downtime.

The telephone system is the center of any large corporation and the means by which communication is carried out, either internally or with customers through external lines. It must be fast, accurate and efficiently maintained if it is to be an asset the company can be proud of.

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