> Employees retain 2/3 of what they are able to bring to a company in the form of talents, skills, experience, information and ideas.

>Workers can’t help but be indifferent and apathetic when pursuing someone else’s goals. Ownership is the key to business success and constructive change.

>Trust employees with confidential information. This does not mean that you share everything with them. It means that it keeps them informed about what is happening and how it will affect them.

> Give the people you lead a meaningful contribution to destination decisions.

> If you are ever going to maximize corporate potential, you must do everything in your power to maximize human potential.

> Your workers are your business. When you eliminate people’s problems, your business will surely improve.

> The main task of a leader is to restore and maintain optimism, enthusiasm and morale.

> For your team’s mission statement to be credible and relevant, your vision and values ​​must be more than a framed statement on the wall. There must be a constant challenge to become what we collectively say we are.

> Who honestly and openly tells you what you need to know but don’t want to hear? If the answer is “Nobody”, you are in trouble and so is your company, school, organization, etc.

> If there is a problem, ask for solutions. Listen carefully, apply the suggestions given and suspend your own judgement. You will be amazed at how quickly and effectively the problem is resolved without your overbearing intervention.

> If people are your greatest resource, then corporate behavior must show it.

> Treat the people you work with the way you want to be treated.

> Mark Twain said you could live for two months satisfied with a compliment. He congratulates generously and genuinely.

> Never take credit for someone else’s idea.

> Never hand out “YOU ARE SPECIAL” buttons in an attempt to improve morale.

> Encourage the people you lead to ask “WHY” questions. Don’t be threatened by them.

IT PAYS TO CARE!