HP and Dell are among the world’s leading IT companies. Aside from offering truly exceptional products, these companies make sure that their customers don’t have to deal with product issues in the long run. This is done through their customer support facilities. More exactly, through Dell and HP technical support

24-hour Dell and HP support
It doesn’t matter what country you are in. While the company is operating in the country, you will have access to technical support 24 hours a day, 7 days a week, which you can access with a simple call to their customer service number. In the case of Dell technical support, you will be greeted by an interactive voice-activated menu system. This menu system is quite easy to navigate and it would normally take no more than 30 seconds to transfer your call to a live expert.

The same goes for HP technical support as soon as you place the call. However, in the case of HP support, the voice-activated menu is not as user-friendly. You will need to speak slowly and very clearly to navigate correctly and reach the right person. Navigating becomes a challenge when you have to say the model number of your product. Typically, it will take the average person quite a few repeated attempts to register their model number. This is when you feel that a key-based activation service would be much better. Something where you have to press 1 key or as directed by the voice to make decisions and move on.

HP Support and Dell Support – Less downtime, effective solutions

The downtime to get a technician to fix your issue is much less at both Dell support and HP support. In addition, the technicians are highly skilled and very friendly, an experience shared by almost everyone who has called Dell technical support or HP technical support. Troubleshooting time is also quite less as the experts are quite proficient in diagnosing and solving any software issues you may be facing. In the event that your problem is diagnosed as a hardware failure, the technician will ask you to mail the product to the company where it will be repaired and then send it to you as soon as possible.